Who are our live-in carers?

It takes a lot of courage to welcome a stranger into your house. We recognise that they must be someone your family can rely on. That’s why we go to great measures to ensure that all of our carers meet our high standards.

If you choose us, you can rest assured that you will be assigned a carer who is qualified for the position.

Our live-in carers have a lot of experience in this field. They receive initial expert training as well as ongoing refresher training to keep their skills up to date with industry best practices.

They’ve been thoroughly vetted, interviewed, and the Disclosure and Barring Service has run an enhanced check on them (DBS).

They will always arrive on time, welcome you with a nice grin, and remain courteous and helpful throughout.

We only hire the best personnel that we would trust to look after our own family.

Live-in carers

DBS background check

Checking their background to make sure you can trust them completely.

Situational understanding

They'll be put to the test to see if they can make the right decisions in difficult situations.

Character assessment

Assuring that they have the kind of caring, pleasant demeanour that will offer happiness to others.

Frequently asked questions about our carers

How will I be matched with a carer?

Nightingales Live-In Care will offer you some profiles of carers who meet your needs. The client and all loved ones will next meet with the live-in carer in an informal setting. Depending on where the carer is located, this may be accomplished through the use of technology; nonetheless, we are eager to present you with a variety of carer alternatives.

Where do live-in carers stay?

Carers would be able to live in a spare room. This would put them in a position to help the loved one anytime they needed it.

Can I choose a male or female carer?

Yes, we will assist our clients in making themselves at ease in their own houses.

If possible, we will give you a number of carers to choose from, each with a full profile that will allow you to select your preferences.

Can I meet my carer before they start?

In a casual situation, the client and all loved ones will meet with the live-in carer. This may be accomplished through the use of technology, depending on where the carer is located; nonetheless, we are eager to give you a choice of carer options.

How long does the carer stay?

Carers typically stay for three to four weeks before taking a break. We’ll arrange for a secondary carer to take over during their absence. This normally lasts between one and two weeks.

How quickly can I have care?

We can reply swiftly whether your loved one is being discharged from the hospital or your family’s circumstances have altered suddenly. We’ll be able to provide care within 48 hours of your call, no matter where you are in the country.

It does, however, normally take a little longer. Arranging care isn’t something you’ll want to rush unless it’s an emergency. We’ll collaborate with you to ensure that we get it properly.

Is Nightingales Live-In Care regulated by the Care Quality Commission?

Yes. Unlike some Introductory Agencies, we are regulated by the Care Quality Commission. Find out more about our CQC rating.

Need more information?

We provide a free assessment service in which we come to your home and meet with you and your family to discuss your specific needs and answer any questions you may have. For more information, give us a call on 0800 612 9132 or Complete our Online Form below.

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Call us on 020 8466 9664 for more information on Live-In Care

Kim Thomas, Director

Kim Thomas

Paige Lyons , Admin Assistant Manager

Paige Lyons
Admin Assistant Manager

Becky Loring, Planning Assistant Manager

Becky Loring
Planning Assistant Manager

Nella Loring, Admin Assistant

Nella Loring
Admin Assistant

We’re here to help, so if you’d like to know more please call us. We guarantee you won’t be in any way pressured; we’ll just listen to your questions and share the benefit of our 30+ years of experience. Only if you decide you’d like to take things further will we then arrange for one of our team to visit you in your home for a free assessment. Our phone lines are open between 9am and 5pm, although there is 24 hour support once our service starts.

Call us on 0800 612 9132 for more information