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Palliative Care

Compassionate and individualised approach to supporting individuals and their families during their end-of-life journey


Palliative Care

In Bromley, Croydon, Westerham, Sevenoaks and South East London.
Personalised Palliative Care within Nightingales Home Care services in Bromley, Croydon, Westerham, Sevenoaks, and South East London is a deeply compassionate and individualised approach to supporting individuals and their families during their end-of-life journey. At Nightingales Home Care, we understand that each person’s palliative care needs are unique and require personalised attention and sensitivity.

Our team of Care Assistants undergoes specialised training to develop a profound understanding of palliative care and the complexities of providing support during this delicate time. They are dedicated to providing compassionate care, ensuring that individuals are surrounded by comfort, love, and support in the familiar surroundings of their own homes.

We believe in promoting the well-being and enhancing the quality of life for those receiving palliative care. Our services encompass personalised pain and symptom management, medication administration based on individual preferences, mobility support tailored to each person’s comfort, and coordination with hospice teams and healthcare professionals, always considering the individual’s wishes and goals.

We recognise the importance of maintaining a positive and peaceful environment for individuals in palliative care. Our caregivers engage in personalised activities that align with each person’s interests and values, creating moments of joy and connection.

The Nightingales Team works closely with individuals and their families to develop unique and personalised care plans that honour their specific needs, wishes, and desires. Our individualised approach is centred around preserving dignity, providing comfort, and creating cherished memories with loved ones.

By providing personalised palliative care, Nightingales Home Care aims to enhance the well-being and comfort of individuals during this profound journey. Our dedicated and empathetic care team supports clients and their families, offering the necessary assistance and support to celebrate life, love, and moments that matter the most

What is the role of a palliative carer?

A carer assists your loved one with everything from cooking and cleaning to bathing and dressing, allowing them to maintain their independence and well-being.

Live-in chores

Household chores

Live-in dressing

Assist with dressing

Live-in hygiene

Personal hygiene

Live-in meals

Preparation of meals

Live-in medication

Prompting for medication

Live-in companionship


employee ownership

At Nightingales, we maintain an unwavering commitment to upholding the highest standards for our carers. Our selection process is thorough and includes comprehensive background checks and in-person evaluations. However, the most critical question we always ask ourselves is, “Would I confidently entrust this individual with the care of my own mother?”

When you choose us, rest assured that you’ll be matched with a caregiver who is not only qualified and experienced but also highly trustworthy. Our live-in carers possess extensive expertise in their field and regularly undergo training to stay updated with the latest best practices.

Each carer undergoes meticulous vetting and interviews, and they all successfully complete enhanced DBS checks, guaranteeing that they are dependable, punctual, friendly, and helpful. Our recruitment process revolves around selecting individuals we would wholeheartedly trust to care for our own families.

Your satisfaction with the care provided by our carers is of utmost importance to us. We are fully dedicated to hiring the best and providing you with the peace of mind you rightfully deserve.

DBS Background

Checking their background to ensure that you can entirely trust them.


We require all of our carers to complete our in-house training program, which covers everything from basic care skills to Parkinson's care.


We look for carers who are kind, compassionate, and patient.

Funding for palliative care

pip payments

Personal Health Budgets (PHBs) in the NHS

Continuing Healthcare on the NHS is for people who have long-term health problems.
It covers all of your medical expenses.

As a result, you should always double-check your eligibility.

direct payments

Direct Payments from the Council

Many people pay for care through local government financing. Your eligibility is determined by your requirements and financial situation. With Direct Payments, you can regain control of your finances.

care savings

Savings and assets

Most families use their savings if they are not eligible for government aid. Alternatively, you might use the equity in your house to help pay for your care.

If you're interested in learning more about funding for palliative care, please call Nightingales on 0800 612 9132. We're happy to provide free advice, whether you choose us or not. We're confident that you'll find us to be a refreshingly easy company to deal with.

How does palliative care work?

  1. Reserve your complimentary consultation now. Our care assessments incur no fees, whether or not you decide to proceed with our services. During the consultation, you will have the opportunity to speak with an experienced member of our team who can explore various options with you and assist you in determining if home care is the most suitable choice.
  2. After your telephone consultation, we will kindly request you to complete an application form and care assessment, which can be done either online or via post. This comprehensive assessment covers every aspect of your loved one’s needs, including medication, health requirements, dietary preferences, and favoured interests. Based on this valuable information, we will design a customised care and support plan for your loved one.
  3. Next comes the agreement and matching stage. Our dedicated team will collaborate with you and your loved one to find a suitable and compatible carer based on their specific needs, preferences, and requirements. Prior to finalising the arrangement, we will ask you to complete an agreement either online or via post.
  4. Once we have identified a suitable carer, we will promptly send you their profile. This will allow you and your family ample time to review the carer’s qualifications, experience, and availability.
  5. Finally, we will arrange a fitting start date for the carer to begin their duties. To ensure a smooth settling-in period, one of our live-in care managers will accompany the carer into your loved one’s home.
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Frequently asked questions

What is palliative care?

Palliative care is a specialised form of medical care that focuses on providing support and relief to individuals with serious illnesses, such as cancer, heart disease, or advanced neurological conditions. The goal of palliative care is to improve the patient’s quality of life by managing symptoms, addressing emotional needs, and offering comfort and support.

What services are included in palliative care?

Palliative care services may include pain and symptom management, emotional and psychological support, spiritual care, assistance with decision-making and advanced care planning, coordination of care between different healthcare providers, and support for the patient’s family and caregivers.

Who provides palliative care?

Palliative care is provided by a multidisciplinary team of healthcare professionals, which may include doctors, nurses, social workers, chaplains, pharmacists, and other specialists. They work together to address the various needs of the patient and their family.

When is palliative care appropriate?

Palliative care is appropriate at any stage of a serious illness, regardless of whether the condition is curable or not. It can be initiated alongside curative treatments or as the main focus of care in cases where the goal shifts to improving the patient’s comfort and quality of life.

Is palliative care only for end-of-life situations?

No, palliative care is not just for end-of-life situations. It can be provided at any stage of a serious illness and does not depend on the prognosis. Palliative care can be integrated into the patient’s care plan from the time of diagnosis and throughout the course of their illness.

Is palliative care the same as hospice care?

Palliative care and hospice care share similarities, but they are not the same. While both focus on providing comfort and support to patients with serious illnesses, palliative care can be provided alongside curative treatments, whereas hospice care is specifically for patients with a prognosis of six months or less to live.

Can palliative care be provided at home?

Yes, palliative care can be provided at home, in hospitals, nursing homes, and other care facilities. Many patients prefer to receive palliative care in the comfort of their own homes, surrounded by their loved ones.

Can family members and caregivers be involved in the palliative care process?

Absolutely. Palliative care recognises the importance of involving family members and caregivers in the care process. They are considered an essential part of the care team and are provided with support and guidance to help them in their caregiving role.

Choosing the right service is important

Free assessment & try before you buy

We offer a free assessment service where we will come to your home and discuss your exact needs with you and your relatives, and answer any questions you may have. You can then try our service for one hour without charge* so you can make sure you’re fully sure. To arrange your free, unpressured and totally without obligation assessment simply call 0800 612 9132 or Complete our Online Form below.
*A comprehensive assessment must be conducted before the complimentary visit, which will include the review of Personal Care Documentation. The free trial offer is exclusive to Personal Care services and does not extend to Cleaning Only services.

Call us on 020 8466 9664 for more information on palliative care

Adijat Akinsanya, Registered Manager

Adijat Akinsanya
Registered Manager

Paige Lyons , Assistant Manager

Paige Lyons
Assistant Manager

Becky Loring, Care Coordinator

Becky Loring
Care Coordinator

Nella Loring, Admin & Recruitment

Nella Loring
Admin & Recruitment

Tracey Moore, Care Supervisors

Tracey Moore
Care Supervisors

Leanne Tan-Case, Care Supervisors

Leanne Tan-Case
Care Supervisors

We’re here to help, so if you’d like to know more please call us. We guarantee you won’t be in any way pressured; we’ll just listen to your questions and share the benefit of our 30+ years of experience. Only if you decide you’d like to take things further will we then arrange for one of our team to visit you in your home for a free assessment. Our phone lines are open between 9am and 5pm, although there is 24 hour support once our service starts.

Call us on 0800 612 9132 for more information