Call us


Message us


Home » Live-In Care » How Does Live In Care Work

How live-in care works

We’re glad you’ve taken the jump to decide live-in care is your preferred choice. You and the loved one might have various questions, especially how quickly we can start the process, or choosing a suitable start time. Nightingales will aim to accommodate you and your loved one ensuring support and guidance throughout the 5 stage process.

Nightingale Live-In Care has provided a step by step guide below to offer reassurance in the process.

Stage 1 – Book a free consultation

The Care Assessments are completely free of charge whether you decide to take up live-in care or not. You will be speaking with an experienced member of the team who can discuss your options and help you determine if live-in care is suitable for you.

How Live-In Care Works

Stage 2 – Application and Care Assessment

Following on from your telephone consultation, we will get you to complete an Application Form and Care Assessment online or via post. This will cover every aspect of your loved one’s requirements including Medication, Health Needs, Food, Drink & Preferred Interests. From this, we can create a Care & Support Plan for your loved one.

How Live-In Care Works

Stage 3 – Agreement & matching stage

Our team will work with loved ones and the client to ensure we find a suitable and fitting carer based on their needs, preferences and requirements. Prior to this we will ask the agreement to be completed online or via post.

How Live-In Care Works

Step 4 – Profile

Once we’ve found a suitable carer based on your preference, we will send over a profile. This will give you and the family time to make a collective agreement before we make the final arrangements.

How Live-In Care Works

Step 5 – Let’s choose a start date…

We will now arrange a fitting start date. One of our live-in care Managers will accompany the live-in carer into the clients home and ensure a settling period.

How Live-In Care Works

Frequently asked questions

Live-in Care: How Does it Work?

If you’re looking for professional care for your loved one, but not comfortable with them being in a residential or nursing home then this is a perfect solution. Care can be provided within their home where it’s comfortable and secure, ensuring your loved one is relaxed and provides continuity to their environment.

Please get in touch and we provide you with guidance on the best possible solution.

Who is live-in care suitable for?

Live-In Care is an ideal choice for anybody that requires support within their own home. We want to encourage our clients to maintain their independence and continue living in a homely but protected environment. We support clients with multiple conditions including mobility concerns and dementia, there’s no restriction to the clients we support.

How quickly can we find a suitable Live-in Carer?

We’ll try to locate a suitable caregiver within 3-5 days once the assessment is completed.
This is sometimes dependent on the requirements of the client and the meeting arrangements for suitability.

What are my funding options for Live-In Care?

While it’s possible to self-fund live-in care through savings, pensions or help from family, there are a number of options available for financial support.

How will I be matched with a carer?

Nightingales Live-In will send various profiles of the carers which match your requirements.

We will then arrange for the client and all loved ones to have an informal meeting with the live-in carer. This might be completed via the use of technology depending on where the carer is based, although we’re keen to provide you with various options for carers.

Where do live-in carers stay?

Live-in carers would move into the spare room. This would make them readily available whenever the loved one may require assistance.

Do you support specific medical conditions?

At Nightingales we support clients with multiple medical conditions. Our staff team have been trained to provide you a high level of care standard and are specifically trained on various conditions.

These are some examples of the medical conditions we’ve supported:

Heart Disease
Cerebral Palsy
Hearing & Sight Impairment

Can I choose a female or a male?

Yes, we will support our clients to feel comfortable within their own homes. If possible, we can provide you with various carers to choose from, each will have a detailed profile so you’re able to choose your preferences.

What happens if I don’t like my carer?

We meet your loved ones needs in finding a best match for the client, this will be based on interests, skills, qualifications and personality type.

Before we make any arrangements and they move in, we will encourage you to meet them face to face or via Zoom depending on the location they will be coming from. If you do have any problems, feel free to contact us anytime and we can make arrangements for your replacement.

How do I set up live-in care?

Setting up live-in care is effortless and begins with a Care Assessment where most information can be obtained over the phone. Give us a call on 0800 612 9132 or

Any questions?

Feel free to give us a call on 0800 612 9132 or Complete our Online Form below. We can contact you back immediately and provide guidance alongside a free assessment.

Call us on 020 8466 9664 for more information on Live-In Care

Adijat Akinsanya, Registered Manager

Adijat Akinsanya
Registered Manager

Paige Lyons , Assistant Manager

Paige Lyons
Assistant Manager

Becky Loring, Care Coordinator

Becky Loring
Care Coordinator

Nella Loring, Admin & Recruitment

Nella Loring
Admin & Recruitment

Tracey Moore, Care Supervisors

Tracey Moore
Care Supervisors

Leanne Tan-Case, Care Supervisors

Leanne Tan-Case
Care Supervisors

We’re here to help, so if you’d like to know more please call us. We guarantee you won’t be in any way pressured; we’ll just listen to your questions and share the benefit of our 30+ years of experience. Only if you decide you’d like to take things further will we then arrange for one of our team to visit you in your home for a free assessment. Our phone lines are open between 9am and 5pm, although there is 24 hour support once our service starts.

Call us on 0800 612 9132 for more information