Knowing what your homecare will cost is a key part of your decision. We therefore feel you should know our prices up front. Whilst many providers have multiple price lists depending on whether you are State funded or private, we just have one for all our clients.
Our fees are fully inclusive of your carer’s time and costs of getting to and from you. They are all fully trained and insured and backed up by our managers and support supervisor, all of whom will be happy to speak with you at any time. As the private homecare provider, we take pride in always putting our clients first.
Home Care Prices
|Personal Carer||Multi-Hour* 5am-11pm||Per Hour 7am-9pm||Per 45 minutes||Per 30 minutes
|Monday to Friday||£18.49||£21.25||£18.06||£15.94
|Night Carer* min.8 hours||Multi-Hour*
|Monday to Friday||£21.25
|Live-in care||Per Day|| ||
|A £8 carer meal allowance is payable on top if the client doesn't not provide food for the carer. Public & Bank Holidays will be charged at time-and-a-half and Christmas Day at double time.
Our price structure is designed to be transparent and fair. Additional charges are only made for unsociable hours with no premium payable for travelling or caring for highly dependent clients. Unlike other home care services where extras can add considerably to your final bill, you pay only for the care that you receive.
All our staff have chosen caring for the elderly as their career, are employed on a permanent basis, and are fully trained and insured. We do not use agency staff.
Download the pricelist
If you are not happy with any part of our service, you will not be charged for it.
The Multi-Hour rate applies to visits of two consecutive hours or more. The Night Carer rate applies between the hours of 10pmand 6am. The minimum visit before midnight is 2 hours, and after midnight is 4 hours.
Terms & Conditions:
Only 24 hours notice is required from the client to end the service. We appreciate 24 hours notice of any required changes, but realise this is not always possible. If notice of any change is received too late to stop the carer the visit will be chargeable. In the extremely unlikely event that we need to end the service, we undertake to give 30 days notice whenever possible.
We aim to provide the highest levels of service and exceed any recommendations laid down by the Care Quality Commission.
Fees are chargeable for services rendered in accordance with our current Price Guide. Prices may be reviewed from time-to-time for which you will receive 7 days’ notice. Save for exceptional reasons, these will be in line with the Consumer Price Index. If, for any reason, you are not satisfied with any part of our service then, so long as you advise us within 24 hours, you will not be charged for that part.
Staff are prohibited from accepting any direct offers of employment from clients. Where a client does directly employ a current carer, or one who has left in the last six months, a £1,000 fee shall be due from the client to Nightingales.
Fees are payable within seven days of invoice and any outstanding amounts may be subject to an additional interest charge equal to 8% above Bank of England Base Rate. We appreciate this rate is high, but it reflects the disruption late payments can make to our cash flow.
Nightingale Retirement Care Ltd is using an external practitioner to conduct Customer Surveys, therefore, should you prefer not to be contacted by an outside source, please contact us on firstname.lastname@example.org.