


Prices & Information (Nettlestead)
Below you will find links to various pieces of information you may find helpful. We will be happy to send you hard copies of any that you may find useful, all of which are available in large-print also.| Application for Residence | This sets out the information we would like to know so that we can best tailor our service to you. We will be happy to fill this in with you. |
| Brochure | An electronic copy of our brochure, although we will be delighted to send you a printed copy on request. |
| Bursary Guide | The Nightingale’s Bursary is for those who, through helping others, are unable to afford our full fees. |
| Client Views | A selection of views from some of our clients or their families as to what our service is like. |
| Compliments and Complaints |
Details on how we prefer to receive compliments and complaints, and what your options are if you remain unhappy. |
| CQC Report | Care Quality Commission Inspection monitors all care homes. This is a link to their latest report on us. |
| Dementia & Choosing a Home Guide |
There is a great deal of confusion regarding this subject, and this is a plain English guide to what your options are. |
| Guide for Residents | This includes two documents recommended by the Care Quality Commission Inspection – Statement of Purpose and Service Users Guide. As all providers are required to produce these, they are useful for making comparisons between providers. |
| Guide for Volunteers | Becoming a volunteer can be one of the most rewarding ways to spend your time, and at Nettlestead you will be welcomed with open arms. |
| Nightingales Goals | Our goals, which underpin everything we do. |
| Paying for Care Guide | This details some of the options for paying for care. |
| Price Guide | A brief description and prices for all our rooms. |
| Price Promise | Choosing care often means making a long-term financial commitment. Our Price Promise is intended to give you peace of mind. |
| Sample Menus | A sample menu which is typical of the meals we provide. |
| Terms & Conditions | In plain English, our terms and conditions of residence. |
| Back to Nettlestead | 020 8460 2279 |
